News/7c5fc0c7-c35c-5ea0-857e-47590b86cfd2 (2020-09-17)

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Known Issues - September 17

Greetings Alchemists!

We are currently aware that some players are having disconnection and log in issues when launching THE ALCHEMIST CODE after the recent update.

We are currently investigating this issue.

We sincerely apologize for this inconvenience, and thank you for your patience and continued support.




Alchemists,

We sincerely apologize for the 1 hour Maintenance Extension. As an apology, we will be sending out the following items as compensation:

■ Free Gems x100
■ Event Skip Ticket x30
■ Skip Ticket x30
■ Alchemy Droplets x5

Thank you for your patience and continued support. Enjoy THE ALCHEMIST CODE Version 7!





Alchemists,

We have fixed the reset issue on "Mystic Tower Veda Fringe Dimension".

We have applied a reset for the affected players.

For further concerns and other inquiries, you may contact our support team: https://alchemistww.zendesk.com/hc/en-us/requests/new https://alchemistww.zendesk.com/hc/en-us/requests/new</a>

Thank you for your kind understanding and continued support.




Greeting Alchemists,

THE ALCHEMIST CODE currently has a compatibility issue with the latest Android 11 update.

Rest assured that the team is currently looking into this matter and updates will be provided as soon as they are available.

We sincerely apologize for this inconvenience and thank you for your continued support.



Attention Alchemists,

Some players are currently experiencing an issue in the "Mystic Tower Veda Fringe Dimension" - the Tower cannot be reset.

We will fix this in future updates.

We sincerely apologize for the inconvenience. Thank you for your patience and understanding.

THE ALCHEMIST CODE Team