News/7fed3dd7-dde7-5716-9193-e8a5f56012ac

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Known Issues - Oct 3 [edit | edit source]

Known Issues - Updated Oct 3


Please be advised of the following Known Issues update for October 3, 2019:


  • [10M Downloads!] Final Reward - Part 3 -
    ・Reward: 25-Elemental Soul Shard Selector
    ・Selector is credited into inventory and thus, unusable.
    ・We will send out the correct reward to affected users in different batches.

  • Unlocking Game Mode
    Some players may get stuck in the game when unlocking different game modes (e.g. Trials and Mystic Tower Veda) for the first time. Kindly restart the game to proceed to the newly unlocked game mode.

  • Chapter 5-1-1
    Cutscenes are in English for other languages and will be fixed in the next update.

  • Unable to Level Up Gear
    We have fixed the gears of affected players who were unable to level up certain gears to max.


  • We sincerely apologize for the inconvenience these may cause. Should you encounter any other issues, please send us a support request at <a href="https://alchemistww.zendesk.com/hc/en-us/requests/new"> https://alchemistww.zendesk.com/hc/en-us/requests/new</a>


    Thank you very much for your continued understanding and support.



    THE ALCHEMIST CODE Team