News/9e77f41a-09cb-5d9b-8ee3-4395a452e484 (2020-10-15)

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Known Issues - Updated October 15

[Updated October 15]

Alchemists,

The issue regarding Season Pass has been FIXED. It will also be EXTENDED until October 29, 11:59PM (World Time). Thank you for your patience and kind understanding.






[Updated October 15]

Alchemists,
We are aware that the Season Pass page is showing blank. We are currently addressing this matter. Updates will be posted as soon as they are available.

Our sincere apologies for the inconvenience made. Thank you for your continued support.










[Updated October 14]



Issue with Tethys "Gluttony" Enlightenment Unlock Requirement
It is intended to be "Lust" Level 2 but currently requires "Sloth" Level 2. This issue is currently being investigated and will be fixed as soon as possible.

We sincerely apologize for this inconvenience, and thank you for your patience and understanding.







[Updated October 12]


Regarding the "Sun God Challenge Mission Issue", you will now need to clear the mission by defeating the Metal Maidens in a specific Apple & Gold Rush Quest.

News,9e77f41a-09cb-5d9b-8ee3-4395a452e484,Banner ringo 3title 1602563467042.png

The quest is located in "Event" > "Daily Quests" and has been made available at 8PM World Time. Also, Alchemy Drops x5 will be sent to all players as compensation for this issue.



Thank you for your patience and understanding!






[Updated October 12]

[Event] Sun God Challenge

We are aware that some players are unable to complete the mission "Defeat Metal Maiden" even after defeating Metal Maidens. We are looking into it. Thank you for your patience and kind understanding.




[October 9]

Greetings Alchemists!

We are aware that some players who previously unlocked the [The Snowscape of Love Bonus Episodes 1 & 2] are not able to unlock the said quests. We will be gifting the keys to unlock the quest to all players during the event duration.

We sincerely apologize for this inconvenience, and thank you for your patience and continued support for THE ALCHEMIST CODE!


[Updated October 8]

[Event] Dulyn Apple Garden is now open!


[Updated October 6]

[FOR ANDROID USERS] THE ALCHEMIST CODE latest build (7.0.2) was released in Google Play Store today to resolve Push Notification issues. You may now update the game with the latest build. Thank you for your kind understanding and continued support.





[Updated October 2]

Greetings Alchemists!

There is an issue with the slow effect of Emrys' "Freeze Counter": the slow currently has a longer duration than intended. The skill description is correct and the duration will be fixed accordingly in future updates.

We sincerely apologize for this inconvenience, and thank you for your patience and continued support for THE ALCHEMIST CODE!



[Updated October 1]

Please be advised that the following issues are now FIXED:
■ 3rd Anniversary Login Countdown (Board Logo Display Issue)
■ 3rd Anniversary Countdown Challenge Board Mission

Thank you for your continued support, Alchemists.







[Updated October 1]

Attention Alchemists,
Here are the latest updates on Known Issues:


3rd Anniversary Login Countdown (Board Logo Display Issue)
- The 3rd Anniversary Countdown Login Bonus board is incorrectly using the v7 Logo. Otherwise the board is working as intended and players should be able to receive the correct items.

3rd Anniversary Countdown Challenge Board Mission
- "Play a Multiplayer Quest once"
The aforementioned challenge mission is not working as intended. Currently "Enhance any Gear 1x" is needed to clear this mission. This mission will be fixed to be properly cleared by playing a multiplayer quest.


We are currently working on fixes for these issues. Thank you for your patience and understanding.



[Updated October 1]

Attention Alchemists,

Here are the latest updates on Known Issues:

■ [FIXED] The Ascension Trials - Minerva [EX+]
Enemy Minerva had unintentional buffs. These buffs have been removed. If you encounter any other issues, please send a request to our Game Support team here:
https://alchemistww.zendesk.com/hc/en-us/requests/newhttps://alchemistww.zendesk.com/hc/en-us/requests/new</a>


Thank you for your understanding and continued support!