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The Alchemist Code Wiki
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= <span class="text-title"> Known Issues - Updated Aug 5 </span> = <b>Known Issues - Updated Aug 5</b> <br><br> <ul class="list"> <li> Babel Chronicles Issue<br> Please be advised that the issue regarding Babel Chronicles has been fixed. You may now continue your journey in the said event. <br><br> We will be sending Alchemy Drops x10 within 24 hours as compensation. <br><br> Furthermore, the following time-limited events will be extended for 1 week until August 21:<br> ・[Hard] Babel Chronicles: -Crossroads in the Devastation of War<br> ・[Hard] Babel Chronicles: -When Bells Toll Over White Snow- [Clockwork Campanella]<br> </li><br> <hr> <b>Known Issues - Updated Aug 1</b> <br><br> <ul class="list"> <li> Arena Milestone Issue<br> We are aware that some players are experiencing issues with the Arena Milestones from the Daily Missions. <br><br> For affected players, please send a support request at https://alchemistww.zendesk.com/hc/en-us/requests/new<br> </li> <br><br> <li> Babel Chronicles Issue<br> We are currently looking into it and we'll provide timely updates as soon as further details are available. </li> </ul> <br> <hr> <b>Known Issues - Updated Aug 1</b> <br><br> <ul class="list"> <li> Might & Magic Tribulations Challenge Completion Reward Issue<br> For players who completed the challenge board, we have sent out the correct reward. <br> ・5-Star 15-Soul Shard Selector <br><br> </li><li>Rebecca Enlightenment Issue<br> This matter has been fixed. We will be sending compensation to players who were able to enlighten their Rebecca's Envy Gate (gate 1) and Lust Gate (gate 3) before Aug. 1 accordingly within 14 days.<br> <i>Note: This applies to players who maxed the gates. </i> <br><br> </li><li>Gem Spent Milestone Issue<br> For the affected users, we will send them the reward within 14 days. <br><br> </li><li>Arena Battle Points not refreshing properly on a new day<br> This matter has been resolved. We will send compensation to all players within 24 hrs. <br><br> </li><li>Veda Tower Issue<br> Veda Tower will be re-opened in the month of August and we will send out a Thank You gift along with its re-opening. <br><br> </li><li>AOT Port Ranking Rewards<br> For users who still have not received their rewards, rest assured that we are continuously checking. We will send out the remaining rewards within 14 days. <br><br> </li><li>Alchemia Port Recruitment Campaign<br> Rewards has been sent to all players. <br><br> </li></ul> <br> <hr> <br> <ul class="list"> <b>Known Issues - Updated July 29</b> <br><br> <li> Might & Magic Tribulations Challenge Completion Reward Issue <br><br> The challenge is giving an unintended reward of “5★ 150-Soul Shard Summon Ticket”. <br><br> The <b>correct reward</b> should be a <span class="text-rainbow"><b>“Featured 5★ 15-Soul Shard Selector”</b></span>. <br><br> We will fix this in the next update and send the correct reward to all affected players within 14 days after the event ends. </li><br><br> <li> Rebecca's Enlightenment Issue <br> Please be advised of the following with regards to Rebecca's Enlightenment Gates:<br> <br> <b>1. Envy Gate (Gate 1)</b><br> The text found in the In-Game News image is incorrect:<br> <i>PDEF +15・MDEF +30・LUCK +25</i> <br><br> The correct text should be:<br> <i>PDEF +10・MDEF +20・LUCK +25</i><br> [[File:News,c3d32b51-34df-59f3-ba2f-705e51e01efd,news_banner_enlightenment_explain_04_EN_1564369255130.png|none|400px]] <br><br> The image has been updated with the correct Information. <br><br> <b>2. Lust Gate (Gate 3)</b><br> All ATK 20% (in Leader Skill) is currently not working in-game as intended. <br><br> There is also a discrepancy with the text in-game. <br><br> The correct text should be: <br> <i>"Raises HP by 40% & all ATK by 20% & MATK by 10% for units from Lustburg"</i> <br><br> These will be corrected by the next update. <br><br> </li> <li> Arena Battle Points are not refreshing properly on a new day </li> <li> Gem Spent Bonus display is not updating </li> </ul> <br><br> We will be looking into the issues and apologize for any inconvenience caused. Thank you for your continued support. <br><br><br><br> THE ALCHEMIST CODE Team </ul> [[Category:News - Official]] </div>
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