News/d4fe45ba-64ae-558d-881a-f4cb3d4fe1b6

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Known Issues - Updated Oct 10 [edit | edit source]

Known Issues - Updated Oct 10


  • [Fixed] Setsuna 3D model Issue
    Setsuna 3D model skin was not changing when switched to other jobs.

  • [Fixed] Chapter 5-1-1
    Cutscenes were in English for other languages.

  • [Fixed] Enlightenment Issue
    Stats issue for the Enlightenment gates of "Gluttony" & "Wrath" and some stats were not applied as intended.
    Affected units:
    Setsuna / Zain / Logi / Dias / Lambert

  • [Fixed] Zheng Yi's Job Equipment Stats Issue
    Noble Regalia stats have been fixed!
    Light → Light Res

    Please note that the Stop Res stat are intended and the value in the description will be fixed on a later update.

  • 10M Event Board Selector Issue
    We have sent out a batch of the 10M Event Board Selector to affected players who completed the event board. We will continue to send out to other affected players in future batches.

  • Should you encounter other related issues, please send us a support request at <a href="https://alchemistww.zendesk.com/hc/en-us/requests/new"> https://alchemistww.zendesk.com/hc/en-us/requests/new</a>

    Thank you very much for your continued support and understanding.





    Known Issues - Updated Oct 4

    • "Gluttony" and "Wrath" Stats
      There's currently some stats issue on the Enlightenment gates of "Gluttony" and "Wrath" and some stats are not applied as intended for the following units:

      Setsuna / Zain / Logi / Dias / Lambert

      We'll fix this in the next update. We apologize for this inconvenience and thank you for your patience and understanding.




    • Known Issues - Updated Oct 3


      Please be advised of the following Known Issues update for October 3, 2019:


      • [10M Downloads!] Final Reward - Part 3 -
        ・Reward: 25-Elemental Soul Shard Selector
        ・Selector is credited into inventory and thus, unusable.
        ・We will send out the correct reward to affected users in different batches.

      • Unlocking Game Mode
        Some players may get stuck in the game when unlocking different game modes (e.g. Trials and Mystic Tower Veda) for the first time. Kindly restart the game to proceed to the newly unlocked game mode.

      • Chapter 5-1-1
        Cutscenes are in English for other languages and will be fixed in the next update.

      • Unable to Level Up Gear
        We have fixed the gears of affected players who were unable to level up certain gears to max.


      • We sincerely apologize for the inconvenience these may cause. Should you encounter any other issues, please send us a support request at <a href="https://alchemistww.zendesk.com/hc/en-us/requests/new"> https://alchemistww.zendesk.com/hc/en-us/requests/new</a>


        Thank you very much for your continued understanding and support.



        THE ALCHEMIST CODE Team